Synchrone is committed to a program of respect for the privacy of the people with whom it is in contact (customers, partners, suppliers ...). This policy is intended to inform you of the conditions under which we collect your personal data and how it is used and protected.
The controller of your data is the company Synchrone, whose headquarters are located at 405 Avenue Galilee 13799 Aix en Provence.
What personal data are involved?
The personal information collected is the personal data that you give us (name, surname, function, email address, phone) when you contact us through one of our forms (subscription to our news, contact request, request for information, participation in a webinar, request to send a white paper).
They also concern connection data (cookies).
How do we protect your data?
Only you, the Synchrone Process Manager and its internal departments are in charge of the processing of this information.
Synchrone is ISO 27001: 2013 certified. This certification is the international reference standard that audits the WSIS (Information Security Management System) of a Company / Group. It confirms that the processes and security controls implemented internally meet the highest and strictest standards of Information Security.
In accordance with the framework of the RGPD, Synchrone undertakes to respect the confidential nature of the personal information provided by each visitor of the Site in accordance with the Principles of Protection of Personal Data that govern the actions of Synchrone:
• We indicate what data we collect and the reasons for it.
• We collect, use and retain only relevant and useful data in the course of our activities.
• We have adequate security measures in place to ensure optimal protection of the data collected.
• We limit access and disclosure of data.
• We do not transfer data outside the European Union.
• We make available to visitors ways to question us, to file complaints.
How do we use your data?
Your data is used by Synchrone to manage our relationships, respond to your requests and let you know about our services. The purpose of our treatments is to manage relations with our prospects, customers, suppliers, partners, candidates…
The foundations of our treatments are consent and legitimate interest.
The shelf life of your data is 3 years from the last exchange with Synchrone.
The use of partner services to organize certain requests (including participation in a Webinar and the sending of a White Paper) is likely to lead to data exchanges with our partners. We invite you to consult the personal data management policies of these companies to learn about the collection and treatment they can perform:
- Registration to a Webinar (Webikeo company: https://www.infopro-digital.com/rgpd-gdpr/en/)
- Request to send a White Paper (Leadfox company: https://www.leadfox.co/en/privacy/)
The management of cookies
You can set your browser to refuse all cookies or to indicate when a cookie is sent. However, if you do not accept cookies, you will not be able to use certain parts of our service. If you do not set up your browser to refuse all cookies or to indicate when a cookie is sent, your consent to our use of your personal information may be implied.
Types of cookies used
These cookies allow to personalize the user experience.
These cookies make it possible to know the use and the performances of the site and to improve its functioning by carrying out analyzes of frequentation of the pages of information, while keeping track of the opening rates, the click-through rates and the rates rebound at the level of all visitors, or visits to the site.
Share button cookies
These social cookies allow users to share pages and content on third-party social networks via the social share buttons.
How can you control the cookies used?
You can configure your browser at any time to accept or reject the cookies offered, before a cookie can be registered in your device.
If you refuse to have our cookies placed on your computer, you will have to deactivate them. To do this, please follow the appropriate instructions below depending on your browser:
• If you use the Internet Explorer browser
• If you use the Firefox browser
• If you use the Safari browser
• If you use the Google Chrome browser
What are your rights and recourses?
European regulations allow you to exercise a certain number of rights with Synchrone in relation to data processing concerning you.
Right of access: Most of the data that we keep and in particular the data identifying you directly (surname, first name, address, phone number, etc.) are accessible on request.
Right of rectification: If a visitor thinks that some of the data concerning him are inaccurate or incomplete, he may ask Synchrone to correct them.
Right of opposition: You may object at any time for reasons related to your particular situation that the data collected about you are being processed.
Right to erasure: You can ask Synchrone to erase data concerning you, if it turns out that they are no longer necessary for the purpose of the treatment, if you withdraw your consent or if you oppose the treatment as indicated above.
Guidelines for the Fate of Your Data After Death: You have the right to provide us with instructions regarding the retention, deletion and communication of your personal data after your death. These directives may designate a person responsible for their execution; otherwise, your heirs will be appointed unless you indicate that you do not wish to do so.
At any time, you can exercise one of these rights by contacting the Synchrone Privacy Center: firstname.lastname@example.org
You can if you think it is necessary, send us a request for clarification to the same email address or make a complaint to the supervisory authority: the CNIL.
According to the requirements of the Confidence in the Digital Economy Law of June 21, 2004:
The aim of this website is to provide an up-to-date information for visitors to understand Synchrone and its solutions.
We wish you to feel safe while visiting our website. We are committed to preserving your confidentiality each time you visit it and all along your digital experience.
This website is developed and maintained by the company Gincko lab
5, rue Scribe, 75009 Paris
+33 144 947 800
RCS AIX 438 313 843
Sarah DRAY, Communications Manager
2 rue Kellermann - 59100 Roubaix
+33 972 101 007
Photo credits: Synchrone, CLAN D’OEIL